Will the quality of care through virtual care be the same as I receive in person?

Yes. The doctor will ask you about your health concerns, take a relevant history, conduct an
appropriate examination, request diagnostic tests if indicated, refer you for consultation as
necessary, give you their diagnosis, explain the benefits and risks of treatment options,
obtain your informed consent and ensure appropriate follow-up.

If a prescription is part of your treatment plan, it’s vitally important you tell the doctor
about any allergies and other medications or substances you may be taking (e.g., vitamins,
herbal supplements, over-the-counter medications, etc.); your safety depends on it.

The doctor should also advise you what to do in an emergency situation or if you need
medical attention between appointments.