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Most complaints are resolved without formal discipline. These complaints become part of your CPSA record but are not made public unless it goes to a disciplinary hearing.
If you apply for a practice permit (licence) in another jurisdiction, you will need a certificate of professional conduct (CPC). A CPC will reflect any open complaints, all complaints resolved through agreement, disciplinary actions, any patterns in complaints received.
All formal discipline decisions will appear on our website and in our newsletter, The Messenger.