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Can I bill a patient for a missed appointment?

Posted June 4, 2020

Yes, if patients are informed of this policy when they book their appointment. If a patient files a complaint with CPSA, you must be able to justify the billing. It may be useful to have a policy on this, and to have the patient’s consent.

Innovation at CPSA

We are the only medical regulator in Canada with an in-house Analytics, Innovation & Research (AIR) team. Learn how CPSA's regulatory-based research supports quality medical practice.