Before you file a complaint
Did you consider talking to the physician first? Sometimes complaints arise from simple misunderstandings, and a conversation can resolve the issue.
How to file a complaint
If you decide a formal complaint is needed, please complete our complaint form, which includes a consent to release and access information.
We accept signed complaint forms by email at firstname.lastname@example.org, by fax at 780.424.9617 or by mail.
Once we receive your form, we’ll look at the information and decide the best way to resolve your complaint based on options outlined in the Health Professions Act.
Questions about filing a complaint? Contact our team.
Toll-free: 1-800-561-3899 (in Canada)
CPSA team members are committed to treating you in a respectful, professional and civil manner. Demeaning or harassing comments; racist, discriminatory or obscene language; sexual harassment; or intimidation, shouting or threats toward CPSA team members can result in CPSA communicating with you only in writing or even limiting any future communication. Thank you for helping us maintain a safe and respectful workplace.