CPSA’s office is closed from noon on Dec. 24, 2025, through Jan. 1, 2026, reopening at 8:15 a.m. on Jan. 2, 2026. For urgent requests unrelated to annual renewal, call 1-800-561-3899. For annual renewal and all other inquiries, email support@cpsa.ca and we will respond when our office reopens. More information
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Can a physician bill me for missed or late appointments?

Posted October 1, 2020

Yes. If you were informed of this policy/charge when you booked the appointment. Ideally, the physician should discuss the situation with you before charging you.

Note: A physician cannot deny any urgent care because of an unpaid bill.

Innovation at CPSA

We are the only medical regulator in Canada with an in-house Analytics, Innovation & Research (AIR) team. Learn how CPSA's regulatory-based research supports quality medical practice.