There is a planned system outage from 8 p.m. on May 1 until 4 a.m. on May 4. The Physician Directory and CPSA Portal (including OATS) will be unavailable during this time. We apologize for any inconvenience.
Back to All FAQs

Can a physician bill me for missed or late appointments?

Posted October 1, 2020

Yes. If you were informed of this policy/charge when you booked the appointment. Ideally, the physician should discuss the situation with you before charging you.

Note: A physician cannot deny any urgent care because of an unpaid bill.

Innovation at CPSA

We are the only medical regulator in Canada with an in-house Analytics, Innovation & Research (AIR) team. Learn how CPSA's regulatory-based research supports quality medical practice.