What happens if CPSA gets a complaint about me?

After a complaint is received and reviewed, you will be notified by letter, uploaded to CPSA’s Portal. The letter will include a copy of the complaint and outline the next steps.

CPSA is a learning organization and our goal is to resolve complaints outside of a formal disciplinary process whenever possible and appropriate. Only 1-2% of complaints progress to a formal disciplinary hearing.

Find out more about what to expect from the complaints process.