Patients can receive excellent care through virtual appointments, but it’s not appropriate
for every patient or every situation. It depends on your medical concern, if a physical exam
is necessary, and if you have access to other local resources you might need, like laboratory
testing or diagnostic imaging.
Doctors are not obligated to provide virtual care and may require you to attend your
appointment in person. What’s best for the patient drives the decision for whether to use
If the doctor thinks you need to be seen in person, they will make arrangements to see you
in the clinic or with an appropriate healthcare provider as close to you as possible.