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I’m having trouble completing my renewal. Who can I contact?

Posted June 4, 2020

Send an email to We’ll get back to you as soon as we can. In the meantime, see if the following might help:

  1. Try completing your renewal using a different browser.
  2. Try completing your renewal from your home computer. Some organization’s internet security is set too high to complete your RIF.
  3. Avoid completing your renewal on your cell phone or tablet. Our online renewal process is not yet optimized for hand held devices.