If I complain about my physician, will my medical records be accessed?

CPSA must have access to patient information and records to properly investigate a complaint, and the physician involved in the care outlined in the complaint must also have access to this information to respond to the complaint.

All complainants are asked to sign a consent form allowing for the access and release of applicable patient records and medical information when a complaint is filed.

Patient privacy is taken very seriously. Any health information gathered as part of a complaint investigation is done so in accordance with the Freedom of Information and Protection of Privacy Act and the Health Information Act.