CPSA’s office is closed from noon on Dec. 24, 2025, through Jan. 1, 2026, reopening at 8:15 a.m. on Jan. 2, 2026. For urgent requests unrelated to annual renewal, call 1-800-561-3899. For annual renewal and all other inquiries, email support@cpsa.ca and we will respond when our office reopens. More information
Back to All FAQs

What should I do if I have concerns about the virtual care I’m receiving?

Posted September 9, 2022

Anyone with concerns about the care provided by an Alberta physician can file a complaint. If the care was provided by a doctor who is not licensed in Alberta, we can help direct you to the appropriate regulatory body.

 

 

Innovation at CPSA

We are the only medical regulator in Canada with an in-house Analytics, Innovation & Research (AIR) team. Learn how CPSA's regulatory-based research supports quality medical practice.