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Follow these steps to ensure you get lab, specimen and imaging results

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October Messenger 2023 | Posted October 12, 2023
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As of Nov. 5, all Alberta Health Services (AHS) lab and diagnostic imaging (DI) sites and services will be using Connect Care. Many of the lab and DI sites in the South and North zones are using Connect Care for the first time, so the processes below may be new to these providers.

Community providers and clinics need to:

  • Know their provider, submitter and department IDs: look them up here
  • Use provider and submitter/department IDs on all lab, specimen, and imaging requisitions
  • Update AHS if contact/eDelivery information changes or providers join or leave their clinic with this form

If providers work at more than one clinic, courtesy copies (cc:) may only go to a single default location. Community providers will continue to receive some clinical documentation from Connect Care via their EMR, mail and/or fax.

View the full details here.

For support on the processes above, call 1-877-311-4300 or contact

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