Review a Dismissed Complaint Request Form

A request to review a dismissed complaint must be submitted to CPSA within 30 days:

  • If your dismissal letter is sent by email, the 30-day period begins on the date CPSA sends the letter to the email address you provided when you filed your complaint.
  • If your dismissal letter is sent by registered mail, the 30-day period begins 7 days after the letter is given to a carrier for delivery (to allow for reasonable carrier processing time).

Please complete the form with as much detail as possible, outlining specific reasons for why you believe the decision to dismiss your complaint was unreasonable. If you are requesting more than one review, a separate form must be submitted for each dismissed complaint.

  • This field is for validation purposes and should be left unchanged.
  • Please note that simply restating the issue or saying you disagree with the decision does not mean the decision was unreasonable. An example of an unreasonable decision is one that doesn’t make sense based on the facts of the complaint, the evidence provided or applicable standards of medical practice:
  • You do not need to submit any supplemental documents with your request for review or the original documents that you submitted to the Complaints Director. However, you may submit up to 10 pages of additional documents highlighting any evidence gaps, to support the reasons why you believe the decision to dismiss is unreasonable. Please note, all pages must be submitted as one file.
    Max. file size: 128 MB.