About the standard
The Responding to Third Party Requests standard was last reviewed in January 2010 and is currently under review. A proposed title change improves awareness of the information provided within the standard. The added preamble and list of definitions provide necessary context while emphasizing the professional responsibility, accountability and objectivity that must be practised when handling these requests. Other amendments and additions support regulated member compliance with the Health Information Act and overall, emphasize fairness and protect the rights of vulnerable patients. Proposed title change to Completing Forms & Responding to Third Party Requests to ensure regulated members are aware of content within the standard.
What’s changed?
- Addition of a preamble emphasizes the core professional responsibility, accountability and objectivity that is required when responding to requests of patients and third parties.
- List of definitions created to provide regulated members with added context and clarity around clauses.
- Revisions made to clarify requirements for requests, consent and timeframe to support compliance with the Health Information Act.
- Changes overall were made to emphasize fairness and protect the rights of vulnerable patients.
View the draft standard
For your convenience, the draft standard has clean and marked copies available.
All ResourcesYour opinion matters
Changes to CPSA’s Standards of Practice impact your day-to-day practice. Your feedback is important to us, as it helps us develop clear, reasonable expectations and helpful, applicable resources. We appreciate the time you take and the input you provide.
CPSA regulated members, partner organizations, other healthcare professionals and Albertans are invited to provide feedback from Oct. 7 to Nov. 6, 2025. Feedback may be provided via survey, email or the comment form below.
Anonymized feedback will be considered by Council. Once amendments are finalized and approved by Council, members will be notified by email and The Messenger newsletter.
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Other feedback on this standard
Thank you for the opportunity to comment on 3rd Party Requests SOP. It is clear and an improvement on the previous document. I wonder about how best to ensure that undergraduate and postgraduate health professionals are made aware of these and other documents. While the "devil in the details" may be disarming, the CPSA's SOP approach is vital to quality, safety and quality improvement. Who within the CPSA and our respective medical schools are collaborating on this?
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