CPSA’s office is closed from noon on Dec. 24, 2025, through Jan. 1, 2026, reopening at 8:15 a.m. on Jan. 2, 2026. For urgent requests unrelated to annual renewal, call 1-800-561-3899. For annual renewal and all other inquiries, email support@cpsa.ca and we will respond when our office reopens. More information
Back to All FAQs

Can I use an app on my phone (e.g., Skype, Facetime, WhatsApp) to make video calls to my doctor?

Posted September 8, 2022

Not all apps have the appropriate security needed to keep your health information private
and secure. Your doctor may ask you to use a specific app or other technology to ensure
you are protected, but will consider what is easily available to you.

Innovation at CPSA

We are the only medical regulator in Canada with an in-house Analytics, Innovation & Research (AIR) team. Learn how CPSA's regulatory-based research supports quality medical practice.