A request to review a dismissed complaint must be submitted to CPSA within 30 days:
- If your dismissal letter is sent by email, the 30-day period begins on the date CPSA sends the letter to the email address you provided when you filed your complaint.
- If your dismissal letter is sent by registered mail, the 30-day period begins 7 days after the letter is given to a carrier for delivery (to allow for reasonable carrier processing time).
Please complete the form with as much detail as possible, outlining specific reasons for why you believe the decision to dismiss your complaint was unreasonable.
A non-refundable administrative fee of $200+GST is required to process a request for review. You will be emailed instructions on how to make your payment after your form is submitted and reviewed.
If you are requesting more than one review, a separate form and payment must be submitted for each dismissed complaint.




















