CPSA’s office is closed from noon on Dec. 24, 2025, through Jan. 1, 2026, reopening at 8:15 a.m. on Jan. 2, 2026. For urgent requests unrelated to annual renewal, call 1-800-561-3899. For annual renewal and all other inquiries, email support@cpsa.ca and we will respond when our office reopens. More information
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What should I know about Patient Relations Program funding?

Posted June 4, 2020
  • If you submit a complaint to CPSA and qualify for funding under the Patient Relations Program, you will receive a letter outlining how to access the available services.
  • You and your therapist or counsellor must keep all information obtained in setting up the funding confidential.
  • Being eligible for funding does not automatically mean the physician is guilty of unprofessional misconduct.

Find out more about complaints related to sexual abuse or sexual misconduct.

Innovation at CPSA

We are the only medical regulator in Canada with an in-house Analytics, Innovation & Research (AIR) team. Learn how CPSA's regulatory-based research supports quality medical practice.