If I file a complaint against a physician and it’s dismissed, can I appeal?

Under the Health Professions Act, you can request a review of the Complaints Director’s decision to dismiss your complaint from a Complaint Review Committee (CRC).

This is not an appeal or a hearing. A CRC will review the complaint to determine whether or not the decision to dismiss your complaint was reasonable.

Requests for review must be submitted within 30 days of receiving your dismissal letter:

• If your letter is sent by email, this means 30 days from the day the email is sent.
• If your letter is sent by registered mail, the 30-day period begins 7 days after the letter is given to a carrier for delivery to the address on file (to allow for reasonable carrier processing time).

Find out more about requesting a review of a dismissed complaint.